View this email as a Webpage.

Healthcare is a consumer market

"Health care providers might be inclined to think of consumers as patients - passive, somewhat inactive, dependent on doctors to make decisions for them, and often non-adherent to treatment recommendations. That perspective is short-sighted...."

"They want greater access to information....moving to an consumer orientation means viewing physicians as coaches rather than decision makers, enabling consumers to consider all available options, shifting more responsibility for adherence and outcomes to consumers and expecting consumers to be fully aware of and accountable for spending."

"They have an insatiable appetite for information and they are looking for a source that provides what they need in a useful and timely manner."


- 2008 Survey of Healthcare Consumers
In This Issue
Transparency, Consumerism, and the Patient
Improving Cash Flow with Focus on Internal Process
Revenue360 Team Spotlight - Sherrie Adams
Revenue360 Team Spotlight - Jack Ginnever
Current Events
ReVitalize
Transparency, Consumerism, and the Patient
By Travis Gentry, FHS Corporation

Over the past couple of years, numerous heavy-hitting organizations have opined on the topic of price transparency within the healthcare industry, advocating patient consumerism. Those organizations include the HFMA (Patient Friendly Billing Project®), various state hospital associations, the American Hospital Association, and even the U.S. Government, all trying to answer some difficult questions:

Do patients understand the concept of price transparency in the healthcare industry and the benefits they can gain from it? And how can providers prepare themselves for a movement toward patient consumerism? In the search for solutions, what are the different roles offered by technology and changes in process?


To continue reading this article, go here.

To send your comments or inquiries, please email Lois Cameron or visit www.revenue360.net
Improving Cash Flow with Focus on Internal Process
By Dale Wolf, Cincom Systems, Inc.

In the current shaky economic climate, hospitals faced with slowdowns and cutbacks in payments from a variety of sources are scrambling to come up with innovative ways to improve cash flow. "The hospital that has good cash flow will be the one able to survive," says George Arges, a senior policy analyst at the American Hospital Association's Division of Policy and Capital Finance in Chicago.


To continue reading this article, go here.


To send your comments or inquiries, please email Dale Wolf or visit www.revenue360.net

Revenue360 Team Spotlight - Sherrie Adams
Sherrie Adams is Senior Product Manager for Provider Advantage. Sherrie brings over 25 years of healthcare financial experience to the Revenue360 Team. Using her in-depth knowledge of hospital revenue cycle issues that relate to process, personnel and technology, Sherrie takes theory to functionality when guiding the current and future direction of Revenue360.

Sherrie is a member of NAHAM and HFMA.

Sherrie Adams
Senior Product Manager
sherrieadams@provider-advantage.com
Revenue360 Team Spotlight - Jack Ginnever
Jack Ginnever is Technical Product Specialist for the Cincom Intelligent Business Applications Group/Revenue360 Team.

Jack has over 20 years of experience within Cincom providing technical support to customers, sales staff, and product engineering.

For Revenue360, Jack is the voice you hear during your personalized demo. Jack translates his in-depth technical knowledge of the Revenue360 solution to meet your specific current revenue cycle issues, guiding you along the process.


Jack Ginnever
Technical Product Specialist - CiBA
jginnever@cincom.com
Current Events
Blogs

Visit Code Green, an informative and entertaining healthcare revenue cycle blog.

Podcasts

Healthcare Matters - Listen to James Robertson interview Chris Woodhead, John Mangan and Lois Cameron on the history of Revenue360.


Exhibits

NAHAM 2008
May 4-6
Dallas, TX

MUSE (Meditech) International
May 27-30
Dallas, TX

HFMA ANI 2008
June 24-26
Las Vegas, NV

QuadraMed (Affinity) User Group
August 4
Baltimore, MD

MUSE (Meditech) Western Regional Conference
October 20 - 24
Portland, OR

MUSE (Meditech) Central Regional Conference
November 12 - 14
Louisville, KY


Presentations

Access Innovation: Automated Guidance Through Multiple Registration Processes
NAHAM Annual Conference
Sunday, May 4
11:45 am - 1:00 pm


ReVitalize
Do you have a story to share? A concept to explore? A theory to discuss?

The Revenue360 Marketing Team would love to feature an article or blog entry from those who experience hospital revenue cycle challenges and patient access encounters on a daily basis. You are the thought leaders in the industry!

To submit an article, article idea, or blog posting, please contact Kari Kemper and/or Oscar Gonzalez.
 
Home | Send to a Colleague | Privacy Policy | Terms of Use | Unsubscribe
8770 SW Nimbus, Ste. D Beaverton OR 97008-7119
55 Merchant Street Cincinnati OH 45246
866.458.7163


To send this email to a friend, click here.